Few days before, I booked a flight ticket to go from Delhi to Mumbai from www.easemytrip.com. Due to some natural crisis- "˜I think it was earthquake' my flight got cancelled.
Customer service executive of Ease My Trip not only informed me but also said sorry for the inconvenience caused. They asked for the ticket booking in a different airline or also gave option to cancel the ticket and money refund.
I felt really nice by their attitude; they really care for their clients and assist them with best possible information. I would like to recommend to all use easemytrip.com service for better trip.
Product or Service Mentioned: Easemytrip Flight Booking.